NBI Clearance Online Appointment 2026 Registration

The NBI Clearance is an official document issued by the National Bureau of Investigation in the Philippines. It is commonly required for employment, government transactions, business registration, and travel purposes. This website provides a simple and updated guide to help you complete NBI Clearance Online Registration and book your NBI Online Appointment easily.

Who requires NBI Clearance?

You are required to apply for NBI Clearance if you fall under any of the following categories:

• First-time job seekers
• Employees changing or applying for new jobs
• Overseas Filipino Workers (OFWs)
• Business owners and self-employed professionals
• Students applying for licensure exams
• Individuals renewing an expired clearance

NBI Clearance Online Application Process

The NBI Clearance application process is now fully online up to the appointment stage. Below is the complete process flow:

1. NBI Online Registration
2. NBI Sign In
3. Completion of the NBI Clearance Online Application Form
4. Selection of valid government-issued IDs
5. Booking of NBI Online Appointment
6. Payment of NBI Clearance Fee
7. Appearance at the NBI branch for biometrics
8. Release or delivery of NBI Clearance Certificate

Each step is explained in detail in the following sections.

NBI Online Registration

NBI Online Registration is mandatory for all applicants. Without registration, you cannot proceed with the clearance application.

The NBI has categorized applicants into three registration types depending on their status and previous clearance history. The NBI Online Registration Process is different for first time job seekers, the applicants who have NBI Clearance issued in 2014 or later and the applicants who don’t have NBI Clearance issued in 2014 or later.

NBI Online Registration for First Time Job Seekers

Under the First Time Job Seekers Assistance Act, eligible applicants can obtain NBI Clearance for free. If you want NBI Clearance to apply for your first job, then you should do NBI Online Registration with this method.

Requirements for First Time Job Seekers

• Barangay Certificate (issued for first-time job seekers)
• Two valid government-issued IDs

Registration Steps

1. Go to official NBI website @firsttimejobseekers.nbi.gov.ph.
2. Fill up the NBI Online Registration Form with your personal information.
3. Provide your Gender, Civil Status, Birth Date, First Name, Middle Name, Surname and Mother’s Maiden Name.
4. Provide your Mobile Number and Email.
5. Create a New Password for NBI Login.
6. Read Terms of Services and tick the box to accept them.
7. Tick the box I’m not a robot and click on Sign Up.
8. Enter the OTP received on your mobile and click on Submit.

Once completed, your account will be registered successfully.

NBI Online Registration for Applicants With Clearance Issued in 2014 or Later

Applicants who were issued NBI Clearance in 2014 or later can use their previous NBI ID number to register.

Registration Steps

1. Go to official NBI Clearance website @clearance.nbi.gov.ph.
2. Tick the box YES for the question, Do You Have An NBI Clearance Issued from 2014 to Present?
3. Provide your First Name, Surname, Mobile Number, Birth Date and NBI ID Number.
4. Tick the box I’m not a robot and click on Proceed.
5. Enter the OTP received on your mobile and click on Submit.

This method speeds up the registration process because your previous records are already in the system.

NBI Online Registration for Applicants Without Previous Clearance (or Issued Before 2014)

Suppose you are not a first time job seeker and don’t have an NBI Clearance issued in 2014 or later. It means that you need an NBI Clearance for other purposes like starting a business or getting a travel visa or appearing in a civil service exam, etc. In such circumstances, you can do NBI Online Registration with the process mentioned below.

1. Go to official NBI Clearance website @clearance.nbi.gov.ph.
2. Tick the box as NO for the question, Do You Have An NBI Clearance Issued from 2014 to Present?
3. Provide your Gender, Civil Status, Birth Date, First Name, Middle Name and Surname.
4. Provide your Mobile Number and Email.
5. Create a New Password for NBI Login.
6. Read all Terms of Services and tick the box to accept them.
7. Tick the box I’m not a robot and click on Sign Up.
8. Enter the OTP received on your mobile and click on Submit.

In this way, you can complete NBI Online Registration before you sign in to apply for NBI Clearance Online in Philippines. After successful registration, you can proceed to the next step.

NBI Sign In

After completing NBI Online Registration, you must sign in to your account. All registered users can sign in to NBI website and submit their online application for NBI Clearance.

1. Go to NBI Clearance website @clearance.nbi.gov.ph.
2. Enter your Registered Email in the first box.
3. Enter your NBI Login Password in the second box.
4. Click on Sign In to proceed.

Once you are signed in to NBI Account, you are ready to apply for NBI Clearance Online.

NBI Clearance Online Application Form

The NBI Clearance Online Application Form collects detailed personal and background information. It is crucial to provide accurate and truthful details to avoid delays or issues during verification. The NBI Clearance Application form is shown on your screen. Here you need to fill up all required information marked with (*) in the online form. 

After completing all required fields, click Save Information to proceed.

⚠️ Important Reminder: Any discrepancy between your application details and your government-issued IDs may result in:

• Processing delays
• “Hit” status
• Requirement for manual verification

Always double-check your entries before saving.

Apply for NBI Clearance

After completing and saving the NBI Clearance Online Application Form, the next step is to formally apply for NBI Clearance within your account dashboard.

At this stage, you will be required to select the valid government-issued IDs you will present during your NBI appointment. This step is extremely important because the information on your IDs must exactly match the details you entered in the online application form.

Selecting Valid IDs for NBI Clearance

All applicants must select two valid government-issued IDs from the approved list. These IDs will be verified physically at the NBI branch.

The first time job seekers should select Barangay Certificate and provide the necessary details about it. Make sure that you select the Government IDs carefully and that the IDs are valid as per Philippines Government Rules.

⚠️ Important: If your selected IDs are expired, damaged, or contain inconsistent personal details, your application may be delayed or rejected.

After selecting your IDs, click Apply for Clearance to proceed.

Book NBI Online Appointment

Booking an NBI Online Appointment is mandatory for all applicants. Firstly, you need to select the NBI Branch for the appointment. Make sure that you select an NBI Branch that is close to your location.

After selecting your desired NBI Branch, you need to book your NBI Appointment Date and Time Slot as per your convenience. After selecting your NBI Online Appointment Schedule, you should click on Submit to continue to the next step.

Tips for Choosing an NBI Branch

• Select a branch closest to your residence
• Provincial branches are usually less crowded
• Main offices may have faster processing but limited slots

Once booked, your appointment details will be displayed in your dashboard.

Can You Do Walk-In Instead of NBI Online Appointment?

The National Bureau of Investigation strictly requires applicants to complete NBI Online Appointment booking before visiting any branch. Applicants who arrive without a confirmed appointment will not be entertained, regardless of reason.

Pay NBI Clearance Fee

After booking your appointment, you must pay the NBI Clearance Fee to complete the online application process. You must pay ₱ 155 as a clearance fee to NBI.

NBI Clearance Fee ₱155 = Clearance Fee: ₱130 + Service Fee: ₱25

Payment Methods Accepted for NBI Clearance

The NBI offers multiple online and offline payment options to make the process convenient.

Online Payment Methods

• Online Banking
• GCash
• PayMaya
• Debit Card
• Credit Card
• ShopeePay

Offline / Over-the-Counter Payments

• 7-Eleven
• ECPay
• Bank Over-the-Counter
• Payment Centers supported by DragonPay

After selecting a payment method and Fee payment, the system will generate a Reference Number. Save the Reference Number and Print Fee Payment Receipt as proof. You will need to show the reference number and payment receipt at the NBI Branch when you visit it for further process of your NBI Clearance Application.

Payment Failed? Here’s What to Do

Payment issues are common. Below are the most frequent problems and solutions.

Common Payment Errors

• Payment pending
• Reference number not updated
• Payment successful but status not reflected

Solutions

• Wait 24 hours for system update
• Do NOT attempt multiple payments immediately
• Use a different payment method if retrying
• Check payment confirmation email or SMS

If payment still fails after 24 hours, contact the NBI Clearance Helpline.

Visit NBI Branch for Biometrics Capture

After completing payment, your online application process is complete. The remaining steps must be done in person at the selected NBI branch. You must prepare the required documents a day before the NBI Clearance Appointment Day.

Documents to Bring on Appointment Day

• Printed NBI Clearance Application Form
• Reference Number
• Payment Receipt
• Two valid government-issued IDs
• Barangay Certificate (first-time job seekers only)

Dress Code for NBI Clearance Appointment

The NBI strictly enforces a dress code.

Allowed:

• Casual or formal attire
• Closed shoes or sandals

Not Allowed:

• Sleeveless tops
• Shorts
• Slippers
• Revealing clothing

Failure to follow the dress code may result in denial of entry.

Arrival and Verification at the NBI Branch

On your appointment day:

• Arrive 10–15 minutes early
• Proceed to the verification desk
• Submit your documents
• Follow staff instructions

After document verification, you will be directed to biometric capture. This process usually takes 10–15 minutes, depending on queue volume.

Collect NBI Clearance or Get It Delivered

After you complete document verification and biometrics registration, the NBI service employee may ask you to wait for a few minutes. You may need to wait for 15-20 minutes to get your NBI Clearance Certificate ready. Once the clearance is ready, you can collect it from the service desk.

In case the NBI Office needs time to issue your NBI Clearance Certificate, the service employee may request you to visit the NBI Office on next day or after 2-3 days. You need to revisit the same NBI Branch to collect your NBI Clearance Certificate.

If you want to get your NBI Clearance delivered to your doorstep, you can ask the NBI service employee for the delivery service. If the service is available, you need to pay the delivery fee to the service employee and they will send the NBI Clearance to your residential address through their trusted logistics partner.

NBI Clearance “Hit” Status

One of the most misunderstood parts of the process is NBI Hit Status.

What Is a “Hit” in NBI Clearance?

A “hit” occurs when your name matches or closely resembles an existing name in the NBI criminal database. A “hit” does NOT automatically mean you have a criminal record.

What Happens If You Have a Hit?

If a hit is detected:

• Your clearance will not be released on the same day
• You will be asked to return after 3 to 7 working days
• Further verification will be conducted manually

In some cases, applicants may be required to present additional documents.

NBI Clearance Validity

The NBI Clearance is valid for one year from the date of issuance. On expiry, you can renew your NBI Clearance online on its website. As per NBI Rules, you do not need to book NBI Online Appointment for NBI Clearance Renewal. You can renew it online and get your NBI Clearance delivered at your doorstep.

Documents Required for NBI Clearance

In order to apply for NBI Clearance in Philippines, you must have all required documents mentioned below_

1. Barangay Certificate [Only for First Time Job Seekers]
2. Two Valid Government IDs [Mandatory for All Applicants]

The first time job seekers are required to provide two valid Government IDs and Barangay Certificate to apply for NBI Clearance. Other applicants are required to provide two valid Government IDs only.

Here I provide the list of Government IDs that are valid as documents for NBI Clearance Application in Philippines.

• UMID (SSS and GSIS)
• Passport
• PhilHealth ID Card
• Voter’s ID or Certification Of Registration
• BIR TIN
• PRC License
• LTO Driver’s License
• Pag-IBIG ID (Not Loyalty Card)
• Postal ID
• Birth Certificate Authenticated by PSA/NSO
• Certification from Malacanang in Connection with Indigenious Groups, Tribal Membership, Foundling (1) Solo Parent ID
• PNP Clearance Issued By The Police Station where Applicant is a resident of the Station’s Jurisdiction
• Seaman’s Book
• School ID Together With Current Registration Card
• Senior Citizen’s ID
• P.W.D. ID
• Marina ID
• Security License ID (for Security Guards)

Special Cases for NBI Clearance Application:

Married Women

• Bring PSA Marriage Certificate
• Use married surname consistently across documents

Foreign Nationals

• Passport required
• Must apply through designated NBI offices
• Processing time may be longer

Overseas Filipino Workers (OFWs)

• Follow standard online process
• Select NBI branch near residence
• Clearance may be required for overseas employment

Lost Old NBI ID Number

• Register as a new applicant
• Select “NO” during registration
• Bring valid IDs for verification

Make sure that you have two of above mentioned Government IDs at the time of applying for NBI Clearance and booking NBI Appointment online.

NBI Clearance Helpline & Contact Details

For any query or inquiry or complaint regarding NBI Clearance Online Appointment, NBI Clearance Online Application, Fees, etc., you can contact NBI Clearance Helpline via following contact details.

• 📞 Hotline Numbers:
  0961-731-9404
  0960-891-5222
  0960-828-7044
• ☎️ Inquiry Line: 8523-8231 to 38
• 📧 Email: nbiclearance@nbi.gov.ph
• 🕘 Office Hours: Monday–Friday, 8:00 AM – 5:00 PM

Frequently Asked Questions (FAQs)